The small type: was developed in 2001 with all the mission to simply help rich singles discover that someone special who is going to associate with and enjoy their own active, luxurious lifestyles. Fifteen years and most 2.7 million customers afterwards, MillionaireMatch is now a go-to dating site for profitable, high-profile singles — courtesy a multi-talented group that is invested in the people.


Successful, high-profile singles frequently have particular dating expectations. They truly are searching for a person who’s accepting regarding active schedules, loves a luxurious life style, and, most of all, likes them for them — not their funds or fame.

These people could decide to try having their friends or household hook them up or subscribe to a main-stream dating website, it may be difficult for many ways to fulfill their particular requirements. The avenue that can do that is actually

Started in 2001, MillionaireMatch (often referred to as MM) could be the original dating site centered on affluent singles, serving a unique, elite clientele that includes CEOs, health practitioners, very models, as well as famous people. And with 2.7 million+ people, additionally it is the largest dating site of the type.

This site is actually remembering its fifteenth anniversary in 2010, therefore we attained off to John Martinuk, customer service management, to learn more about MM’s secret sauce for achievement.

Getting customers First With a Responsive Support Service Team

Because this may be someone’s first-time going into internet dating, MillionaireMatch sets people’ convenience and satisfaction above other things, and that’s one thing we actually admire about them. Through the format into staff’s responsiveness, ease is definitely taken into account.

The screen is actually tidy and without any flashy disruptions, therefore it only takes a couple of minutes get started on MM. Plus customer care reps, like John, supply 24-hour service via phone and e-mail, assisting users every step associated with means — be it enrolling, producing a profile, looking around through singles, or chatting with a match. There is also an extensive Help/FAQ page (including a search box so members can get particular about their issue) that addresses much more topics, like switching a username and approaches for online dating sites protection.

Convenience can factored in to the account choices. It is free to join, fill out a profile, and browse people, thus singles can completely try this site prior to taking the jump. MillionaireMatch does not want to hurry or deceive individuals into signing up only so they have sales — they demand members to unequivocally know this is the correct website on their behalf.

“this is where In my opinion we shine is we’re not pressuring individuals pay money for memberships or such a thing like that,” John mentioned.

It is an easy idea: The more the procedure is laid out simply for singles plus the more personalized assistance they get, the easier and simpler it is in order for them to be successful in online dating sites. And much more websites inside the matchmaking business could take a cue from MillionaireMatch on this style of considering.

“we simply need to give an useful solution and place online in which individuals can easily bond and know they are going to fulfill individuals who have equivalent interest and they’re able to discuss their unique story,” John stated.

An enticing Environment for profitable Singles of Varying Degrees

While MillionaireMatch is recognized as a dating internet site for, really, millionaires, it is also available to people that aren’t into the way of living however they are contemplating it consequently they are successful in their right — whether that is inside their career, hobby, look, or anything.

“The site is actually especially for successful singles, but it’s evolved into at the very top dating site,” John said. “We supply people who find themselvesn’t as profitable as some who will be still joining since they wish meet an individual who’s winning or study from an individual who’s effective or get an understanding for what that every day life is like.”

I wish We knew about this website a long time ago. MM could be the epitome of just what a dating website must, to link people that actually should get a hold of someone inside their life. — Bella, Windsor Canada

MillionaireMatch has also generated a reputation for alone as a social media center for users — joining together a variety of folks from several experiences through their productive community forum for swapping stories and Member Luxury area for sharing photos of favored personal things.

MM’s Journey towards the 15-Year Milestone

MillionaireMatch got its start in 2001 while in the preliminary stages of online dating. Among the first girl websites of, MM was designed to address an under-served place of this industry. Through the entire years, this site features regularly observed upticks, even during times during the economic anxiety like the Great Recession.

“Everyone is usually going to be looking for someone or looking for really love whatever’s taking place around them,” John described.

One of the most significant factors the website happens to be capable avoid downsides is due to the passionate and devoted folks behind it. Besides revealing into the workload, in addition they learn to end up being Jack and Jills of most deals — whether it really is customer care, publicity, or internet marketing. The instance of this will be John, just who signed up with the team in 2005 as a client solution consultant and it is today one of the frontrunners associated with the business.

John also features your website’s 15 years of achievements never to simply paying attention to their particular members and with their staff members.

“we’ve an open-door policy regarding making suggested statements on what can we improve, just what needs to be changed, exactly how we manage this or that. Not a clue is actually ever recorded down. We’re going to constantly research it and watch exactly what it would take to put into action it,” the guy said. “we are pleased that we’re nevertheless around, and that I feel it really is because of everything we’re supplying.”

Last Thoughts

In terms of MillionaireMatch’s future, John stated they’re going to continue to keep a little finger regarding pulse of exactly what customers want and transition the company to just one for elite singles — never shying from the brand new developments inside the ever-evolving world of online dating.

“It really is just like some websites tend to be throwing and screaming into a 12 months or just what perhaps you have. We just be sure to avoid that,” he mentioned. “the purpose for future years will be carry on undertaking whatever you’re carrying out, innovating, taking care of the customers, and ensuring we’re providing the greatest solutions we can. We feel with of those principles, we’ve got the basics covered and certainly will keep on being successful.”



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